Imprint

Gourmet-Ecke Grafing
Bülent Hauck
Bahnhofstr. 9 (under the arcades)
85567 Grafing b. München

Contact

Phone: +49 8092 8577382
E-mail: bestellung@gourmet-ecke-grafing.de

VAT ID

VAT identification number in accordance with Section 27 a of the German Value Added Tax Act:
DE112/225/90185

Privacy Policy

Regarding the handling of personal data

  1. The person responsible for data protection is Hauck Bülent.
  2. The protection of your personal data is important to us. We comply with legal requirements and your legitimate interests. If you have any questions regarding data protection, please contact our data protection officer, who can be reached at 08092/8577382.
  3. We process personal customer data, in particular your address and contact details, date of birth, as well as information regarding the subject matter of the contract and the data provided to us through your inquiry / order / assignment, insofar as we are legally obliged to do so or insofar as the data is necessary for initiating or executing the contract, regardless of whether a contract is concluded.
  4. Furthermore, we use your data for internal statistical evaluations. In the event of a payment default after a second payment deadline has passed, we will forward your data to a credit reporting agency (Schufa, Creditreform) to avoid future payment defaults.
  5. Your personal data will be passed on to authorities, contractual partners, and vicarious agents to the extent necessary for contract fulfillment and as permitted by law.
  6. Data transfer to service providers engaged for contract fulfillment, such as workshops, shippers, logistics companies, accounting, banks, debt collection agencies, or marketing companies, only occurs after they—if they are not already subject to a statutory duty of confidentiality—have been committed to data secrecy.
  7. Sensitive data within the meaning of Art. 9 GDPR will furthermore only be processed with your consent or transmitted to contractual partners for the purpose of contract execution.
  8. The aforementioned data will be stored for the duration of the contractual relationship and until the expiry of statutory warranty and agreed guarantee periods, and subsequently for the duration of statutory documentation and proof-keeping obligations, after which it will be deleted, unless an individual right to deletion is asserted beforehand.
  9. Data storage for your benefit does not take place. Please therefore save and store all information and data that is of interest or important to you yourself.
  10. Cookies
    Like many other websites, we use so-called “cookies”. Cookies are small text files that are transferred from a website server to your hard drive. This allows us to automatically receive certain data such as IP address, browser used, operating system, and your connection to the internet. Cookies cannot be used to start programs or transfer viruses to a computer. Based on the information contained in cookies, we can make navigation easier for you and enable our websites to be displayed correctly. In no case will the data collected by us be passed on to third parties or linked to personal data without your consent. Of course, you can generally view our website without cookies. Internet browsers are regularly set to accept cookies. In general, you can deactivate the use of cookies at any time via your browser settings. Please use the help functions of your internet browser to find out how to change these settings. Please note that individual functions of our website may not work if you have deactivated the use of cookies.
  11. Contact Form
    If you contact us regarding questions of any kind via e-mail or contact form, you give us your voluntary consent for the purpose of establishing contact. A valid e-mail address is required for this. This is used to assign the inquiry and subsequently answer it. Providing further data is optional. The information provided by you will be stored for the purpose of processing the inquiry and for any possible follow-up questions. After the request you have submitted has been completed, personal data will be automatically deleted.
  12. Use of Script Libraries (Google Webfonts)
    To display our content correctly and graphically appealing across browsers, we use script libraries and font libraries on this website such as Google Webfonts (https://www.google.com/webfonts/). Google Webfonts are transferred to your browser cache to avoid multiple loading. If the browser does not support Google Webfonts or prevents access, content will be displayed in a standard font. Calling up script libraries or font libraries automatically triggers a connection to the operator of the library. It is theoretically possible—though currently unclear whether and, if so, for what purposes—that operators of such libraries collect data. You can find the privacy policy of the library operator Google here: https://www.google.com/policies/privacy/
  13. Use of Google Maps
    This website uses the Google Maps API to visually display geographic information. When using Google Maps, data about the use of map functions by visitors is also collected, processed, and used by Google. You can find more information about data processing by Google in the Google Privacy Policy. There, you can also change your personal data protection settings in the Privacy Center. Detailed instructions on managing your own data in connection with Google products can be found here.
    Amendment of our privacy policy:
    We reserve the right to adapt this privacy policy so that it always meets current legal requirements or to implement changes to our services in the privacy policy, e.g., when introducing new services. The new privacy policy will then apply to your next visit.
  14. You have statutory legal rights, in particular regarding information about stored personal data according to Art. 15 GDPR, correction or deletion (Art. 16, 17 GDPR), restriction of processing (Art. 20 GDPR), objection to processing (Art. 21 Para. 1 Sentence 1 GDPR), and data portability (Art. 20 GDPR). You can contact the following address for this purpose: Gourmet-Ecke Grafing, Bahnhofstrasse 9, 85567 Grafing bei München. Furthermore, you have the right to lodge a complaint with the data protection supervisory authority.

General Terms and Conditions (GTC)

General Delivery Service Terms for App and Online Orders

The following delivery service terms apply to all orders. The delivery service terms are considered accepted through any form of order and no later than upon receipt of the goods. Any terms and conditions of the purchaser that deviate from these business terms shall not be valid.
The GTC in the version valid at the time of the order apply to your order.

1. Ordering

By clicking the “order” button at the end of the order process, you make a binding offer to purchase the goods in the shopping cart and confirm beforehand that you agree to the application of these General Terms and Conditions. The acceptance of this contractual offer is confirmed by delivery or pickup of the goods.

Please ensure that the transmitted data is correct. Incorrect or incomplete personal information can lead to problems or delays in delivery or pickup. Therefore, please ensure that you provide the correct address (including postal code), e-mail address, and telephone number or the pickup appointment with time when ordering. We are not liable for non-delivery or late delivery or pickup in the event of incorrect or incomplete information, and the total price of the ordered goods may be charged in this case.

In the event of spelling, printing, or calculation errors in the app, on the website, or in the flyer, we are entitled to calculate the specific price. In this case, the customer has an unrestricted right of withdrawal from the supply contract. The images reproduced in the app, on the website, or in flyers are symbolic; the goods may differ in execution, design, and color.

2. Delivery or Pickup

Pickup and delivery while supplies last. Delivery or pickup takes place as quickly as possible, usually within 60 minutes. All information regarding the delivery/pickup deadline and/or a delivery/pickup time, including any delivery time estimates, are non-binding. This also applies to appointment orders by the customer, whose binding nature must be expressly and, if applicable, writtenly confirmed.

The prices mentioned in the app, on the website, or in the flyers are gross prices. Delivery takes place exclusively within our delivery areas, which are programmed into the app and on the website.

We offer various payment options. The payment options may be expanded or changed. The payment options available at the time of an order are mentioned during the ordering process. Should payment be made by credit or debit card, your credit or debit card will be authorized as soon as your order has been confirmed, and the amount will be earmarked for payment.

If customers are not met at the agreed or expected delivery time, we reserve the right to charge a handling fee. This right to charge a handling fee also exists if a delivery fails for reasons within the customer’s area of responsibility (e.g., broken doorbell). The amount of the handling fee corresponds to the gross order value.

3. Alcohol and Cigarettes

Alcoholic beverages (with the exception of beer) and cigarettes can only be ordered by and delivered to persons who are at least 18 years old. Beer, however, can also be ordered online by 16-year-olds. The handing over of alcohol upon delivery or pickup will only take place upon presentation of an identity card.

4. Liability for Defects

We assume no quality guarantee or other guarantees. The customer will check the goods for external damage and obvious defects upon handover and, if necessary, complain immediately. If damage and/or losses occur during transport, the driver will inform the customer directly and immediately, while simultaneously notifying us.

If the delivered goods are defective, the customer can demand supplementary performance by replacement delivery. If supplementary performance fails, the customer can withdraw from the purchase contract, reduce the purchase price, or claim damages in the event of a not insignificant defect. Further claims by the customer—regardless of the legal grounds—are excluded, unless otherwise stated below.

We are not liable for damages that did not occur to the delivery item itself; in particular, liability for lost profits or other financial losses of the customer is excluded.

We are liable for intent and gross negligence as well as for the negligent breach of duties whose fulfillment enables the proper execution of the contract in the first place, whose breach endangers the achievement of the contract purpose, and whose compliance you as a customer regularly rely on.
The above liability exclusions do not apply to injury to life, body, or health. Liability under the Product Liability Act remains unaffected.

5. Applicable Law, Place of Performance, and Jurisdiction

All legal relationships conducted with the operator are subject to the law of the Federal Republic of Germany. The place of performance and exclusive place of jurisdiction for all disputes arising from the business relationship is our place of business if our customer is a merchant, a legal entity under public law, or a special fund under public law.

6. Regulatory Gap, Collateral Agreements, and Severability Clause

If, in a contract that both parties consider concluded, the contracting parties have not actually reached an agreement on a point on which an agreement should have been reached, we are entitled, taking into account and supplementing the agreements made, to close the regulatory gap at our reasonable discretion, taking into account the interests of both sides.
Collateral agreements must be in writing.
Should individual provisions of the respective contract be or become invalid, this does not affect the validity of the contract as a whole. The parties are obliged to replace the void or invalid provision with a valid one that comes closest to the economic purpose of the void or invalid provision.

7. Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR):
https://ec.europa.eu/consumers/odr/main/?event=main.home2.show.
You can find our e-mail address in the imprint above. We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.