Legal Notice

Gourmet-Ecke Grafing
Bülent Hauck
Bahnhofstr. 9 (under the arcades)
85567 Grafing b. München

Contact

Phone: +49 8092 8577382
Email: nbay@freenet.de

VAT ID

VAT identification number according to § 27 a of the German Value Added Tax Act:
DE112/225/90185

Privacy Policy

Handling of Personal Data

  1. The person responsible for data protection is Hauck Bülent.
  2. The protection of your personal data is important to us. We comply with legal requirements and your protectable interests. For questions regarding data protection, you can contact our data protection officer at 08092/8577382.
  3. We process personal customer data, in particular your address and contact details, date of birth, as well as information regarding the subject matter of the contract and data that becomes known to us from your inquiry/order/commission, to the extent that we are legally obliged to do so or if the data is necessary for the initiation or execution of a contract, regardless of whether a contract is concluded.
  4. Furthermore, we use your data for internal statistical analyses. In the event of payment default, we will pass your data to a credit agency (Schufa, Creditreform) after the expiration of a second payment deadline in order to avoid future payment defaults.
  5. Your personal data will be passed on to authorities, contractual partners, and vicarious agents to the extent necessary for the fulfillment of the contract and as permitted by law.
  6. Data transfer to service providers engaged for contract fulfillment, such as workshops, shipping companies, logistics, accounting, banks, collection agencies, marketing companies, and accounting, only occurs after they have been obligated to data secrecy, provided they are not already subject to a legal duty of confidentiality.
  7. Sensitive data within the meaning of Art. 9 GDPR will only be processed with your consent or transmitted to contractual partners for the execution of the contract.
  8. The aforementioned data will be stored for the duration of the contractual relationship and until the expiration of statutory warranty and agreed guarantee periods, and subsequently for the duration of statutory retention and documentation obligations, after which it will be deleted, unless an individual request for deletion is made beforehand.
  9. Data storage for your benefit does not take place. Please therefore keep and save all information and data that is important to you and in your interest.
  10. Cookies
    Like many other websites, we also use so-called “cookies”. Cookies are small text files that are transferred from a website server to your hard drive. This automatically provides us with certain data such as IP address, browser used, operating system, and your connection to the internet. Cookies cannot be used to start programs or transfer viruses to a computer. Based on the information contained in cookies, we can facilitate navigation for you and enable the correct display of our websites. Under no circumstances will the data we collect be passed on to third parties or linked to personal data without your consent. Of course, you can generally view our website without cookies. Internet browsers are regularly set to accept cookies. In general, you can deactivate the use of cookies at any time via your browser settings. Please use the help functions of your internet browser to learn how to change these settings. Please note that individual features of our website may not work if you have deactivated the use of cookies.
  11. Contact Form
    If you contact us with questions of any kind by email or via the contact form, you grant us your voluntary consent for the purpose of contacting you. Providing a valid email address is required for this. This serves the purpose of assigning the inquiry and subsequently answering it. Providing further data is optional. The information you provide will be stored for the purpose of processing the inquiry as well as for possible follow-up questions. After your inquiry has been handled, personal data will be automatically deleted.
  12. Use of Script Libraries (Google Webfonts)
    To display our content correctly and graphically across browsers, we use script libraries and font libraries on this website, such as Google Webfonts (https://www.google.com/webfonts/). Google Webfonts are transferred to your browser cache to avoid multiple loading. If the browser does not support Google Webfonts or blocks access, content is displayed in a standard font. Calling up script or font libraries automatically triggers a connection to the operator of the library. It is theoretically possible—though currently unclear whether and for what purposes—that operators of such libraries collect data. You can find the privacy policy of the library operator Google here: https://www.google.com/policies/privacy/
  13. Use of Google Maps
    This website uses the Google Maps API to visually display geographic information. When using Google Maps, data about the use of map features by visitors is also collected, processed, and used by Google. You can find more information about data processing by Google in the Google privacy policy. There, you can also change your personal privacy settings in the Privacy Center. Detailed instructions on managing your own data in connection with Google products can be found here.
    Changes to our privacy policy:
    We reserve the right to adapt this privacy policy to ensure it always complies with current legal requirements or to implement changes to our services in the privacy policy, e.g., when introducing new services. The new privacy policy will then apply to your next visit.
  14. You have statutory legal claims, in particular to information about stored personal data according to Art. 15 GDPR, rectification or erasure (Art. 16, 17 GDPR), restriction of processing (Art. 20 GDPR), objection to processing (Art. 21 para. 1 sentence 1 GDPR), and data portability (Art. 20 GDPR). You can contact us at the following address: Gourmet-Ecke Grafing, Bahnhofstrasse 9, 85567 Grafing bei München. Furthermore, you have the right to lodge a complaint with the data protection supervisory authority.

General Terms and Conditions (GTC)

General Delivery Service Terms for App and Online Orders

The following delivery service terms apply to all orders. The delivery service terms are considered accepted by any form of ordering and at the latest upon receipt of the goods. Any deviating contractual terms of the purchaser have no validity.
The GTC in the version valid at the time of the order apply to your order.

1. Order

By clicking the “Order” button at the end of the order process, you make a binding offer to purchase the goods in the shopping cart and confirm beforehand that you agree to the validity of these General Terms and Conditions. The acceptance of this contractual offer is confirmed by the delivery or collection of the goods.

Please ensure that the transmitted data is correct. Incorrect or incomplete personal information can lead to problems or delays in delivery or collection. Therefore, please ensure that you provide the correct address (including postal code), email address, and telephone number or the pickup appointment with time when ordering. We are not liable for non-delivery or late delivery or pickup in the case of incorrect or incomplete information, and the total price of the ordered goods may be charged in this case.

In the event of spelling, printing, or calculation errors in the app, on the website, or in flyers, we are entitled to calculate the price accurately. In this case, the customer has an unrestricted right to withdraw from the delivery contract. The images shown in the app, on the website, or in flyers are symbolic; goods may differ in execution, design, and color.

2. Delivery or Collection

Collection and delivery while supplies last. Delivery or collection takes place as soon as possible, regularly within 60 minutes. All information regarding the delivery/pickup deadline and/or a delivery/pickup time, including any delivery time forecasts, is non-binding. This also applies to appointment orders by the customer, whose binding nature must be expressly and, if necessary, confirmed in writing.

The prices stated in the app, on the website, or in the flyers are gross prices. Delivery takes place exclusively within our delivery areas, which are programmed into the app and on the website.

We offer various payment options. The payment options may be expanded or changed. The payment options available at the time of an order are mentioned during the ordering process. If payment is made via credit or debit card, your credit or debit card will be authorized and the amount reserved for payment as soon as your order has been confirmed.

If customers are not reached at the agreed or expected delivery time upon delivery, we reserve the right to charge a compensation fee. This right to charge a compensation fee also exists if a delivery fails for reasons within the customer’s sphere of responsibility (e.g., broken doorbell). The amount of the compensation fee corresponds to the gross order value.

3. Alcohol and Cigarettes

Alcoholic beverages (with the exception of beer) and cigarettes can only be ordered by and delivered to persons who are at least 18 years old. Beer, however, can also be ordered online by 16-year-olds. The handing over of alcohol upon delivery or collection will only take place upon presentation of a personal ID card.

4. Liability for Defects

We assume no quality guarantee or other guarantees. The customer will check the goods for external damage and obvious defects upon receipt and, if necessary, complain immediately. If damage and/or losses occur during transport, the driver will inform the customer directly and immediately, while notifying us at the same time.

If the delivered goods are defective, the customer can demand subsequent performance by replacement delivery. If the subsequent performance fails, the customer can withdraw from the purchase contract for a non-insignificant defect, reduce the purchase price, or claim damages. Further claims of the customer—regardless of legal grounds—are excluded unless otherwise stated below.

We are not liable for damages that did not occur to the delivery item itself; in particular, liability for lost profit or other financial losses of the customer is excluded.

We are liable for intent and gross negligence as well as for the negligent breach of duties whose fulfillment is essential for the proper execution of the contract, whose breach endangers the attainment of the contract’s purpose, and on whose compliance you as a customer regularly rely.
The above limitations of liability do not apply in the event of injury to life, body, or health. Liability according to the Product Liability Act remains unaffected.

5. Applicable Law, Place of Performance, and Jurisdiction

All legal relationships conducted with the operator are subject to the law of the Federal Republic of Germany. The place of performance and exclusive place of jurisdiction for all disputes arising from the business relationship is our place of business if our customer is a merchant, a legal entity under public law, or a special fund under public law.

6. Regulatory Gap, Collateral Agreements, and Severability Clause

If the contracting parties have not actually reached an agreement on a point on which an agreement should have been made in a contract that both sides regard as concluded, we are entitled, taking into account and supplementing the agreements made, to close the regulatory gap at our reasonable discretion, taking into account the interests of both parties.
Collateral agreements must be in writing.
If individual provisions of the respective contract are or become invalid, this does not affect the validity of the contract as a whole. The parties are obliged to replace the null or invalid provision with an effective one that comes closest to the economic intent of the null or invalid provision.

7. Dispute Resolution

The European Commission provides a platform for online dispute resolution (ODR):
https://ec.europa.eu/consumers/odr/main/?event=main.home2.show.
You can find our email address in the legal notice above. We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board.